This HHDlink Privacy Policy ("Policy") governs the privacy practices of Shenzhen Hanghongda Technology Co., Ltd. and its affiliates (collectively, "HHDlink", "we", "us", or "our").
HHDlink takes your privacy seriously. This Policy describes how we handle Personally Identifiable Information ("Personal Data") and other operational data collected or received through our website, IoT hardware products (including the G-508 series GPS locks and smart readers), cloud management platforms, mobile apps, customer support, and any other business activities.
In an effort to align with global standards, we interpret Personal Data in accordance with Article 4(1) of the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
The information we collect varies depending upon your interaction with our services and the products you deploy.
A. Public Website Data Collection
You are not required to register to visit our public website. However, we automatically collect standard web analytics and diagnostic data (such as your IP address, browser type, and clickstream data) using tools including Google Analytics 4 and Google Ads conversion tracking. In addition, we collect information you voluntarily provide when you:
- ✓ Request product information or quotations through our web form(s);
- ✓ Purchase products or services directly via our website; or
- ✓ Contact our customer support team (including name, business email, phone number, and company name).
B. IoT Devices & Cloud Platform Data Collection
Our services include telematics and IoT hardware (such as GPS locks and smart readers) installed on customer assets, which transmit operational data to our cloud infrastructure. This includes:
- ✓ Telematics & Location Data: GPS, LBS, and cellular positioning data, driving speeds, status logs, and tamper or alert events.
- ✓ Access Logs: Passcode, NFC card swiping, and video/photo capture records (for video-enabled device variants).
- ✓ Portal Technical Logs: For users of our cloud platform, IP addresses, device serial numbers, operating systems, and session timestamps to maintain platform security and performance.
Note: As a B2B service provider, your employer or organization acts as the data controller for the telematics data generated by the hardware deployed under your account. HHDlink acts as a data processor for such telematics data unless otherwise agreed in writing.
2. Legal Basis for Data Collection
As a B2B AIoT solutions provider, HHDlink processes Personal Data under the following legal bases:
- ✓ Contractual Necessity: Processing is necessary to fulfill our agreements with customers for the provision of hardware, software, and cloud services.
- ✓ Legitimate Interests: Pursuing our legitimate business interests in asset tracking management, product security, and service optimization, provided those interests are not overridden by your data protection rights.
- ✓ Consent: Where explicit consent is required by applicable law (e.g., non-essential cookies or marketing communications).
3. How We Use Your Information
We use the information collected for the following operational and commercial purposes:
- ✓ To deliver, operate, and maintain our IoT hardware, software platforms, and cloud tracking services;
- ✓ To process orders, manage accounts, and handle billing and invoicing;
- ✓ To transmit real-time alerts, location tracking, and security logs to authorized platform administrators;
- ✓ To provide technical support, diagnose equipment issues, and push firmware/software updates;
- ✓ To enforce our terms of service, protect against fraud, and comply with legal or regulatory obligations;
- ✓ To perform internal market research, statistical analysis, and product development (using anonymized or aggregated data only).
4. Cookies and Tracking Technologies
We use session cookies and similar tracking technologies on our websites to enhance user navigation, maintain secure user sessions, analyse site traffic, and measure advertisement conversions via Google Analytics 4 and Google Ads.
You may manage or disable cookies directly through your own browser settings. Disabling cookies may limit certain interactive website features and will affect our ability to track advertising conversions.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your Personal Data. We may share information only under strict conditions:
- ✓ Service Providers: Trusted third-party cloud hosting infrastructure providers, telecommunication/cellular carriers, and logistics partners who assist us in delivering our services under strict data protection agreements.
- ✓ Legal Compliance: When required by law, subpoena, court order, or formal government request, or to protect the legal rights and safety of HHDlink and our users.
- ✓ Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, where customer data may be transferred subject to strict confidentiality safeguards.
6. Data Security and Retention
- ✓ Security Measures: We implement appropriate technical, physical, and organizational security measures (including data transmission encryption and strict access controls) to protect your information against accidental loss, unauthorized access, or alteration.
- ✓ Retention Period: We retain your Personal Data and device logs only as long as necessary to fulfill the business relationship, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights
Depending on your jurisdiction (such as the EU/UK under GDPR or California under CPRA), you may have the following rights:
- ✓ Right to Access: Request access to the Personal Data we hold about you.
- ✓ Right to Correction: Request the correction of inaccurate or incomplete data.
- ✓ Right to Deletion: Request the erasure of your data under specific circumstances.
- ✓ Right to Data Portability: Request to receive your personal data in a machine-readable format.
- ✓ Right to Object / Withdraw Consent: Object to processing or withdraw consent where processing is based on consent.
If your data is managed through an enterprise employer account (as a data controller), please contact your company administrator or submit your request to us, and we will cooperate accordingly.
8. International Data Transfers
As a global supplier, HHDlink may transfer Personal Data across international borders. We ensure that such transfers comply with applicable local data protection laws through appropriate legal mechanisms (such as Standard Contract Clauses or equivalent safeguards).
9. Children's Privacy
Our products, websites, and services are strictly intended for adult business use (B2B). We do not knowingly collect Personal Data from individuals under the age of 18.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our technology or legal requirements. The revised version will be posted on this page with an updated "Last Updated" and "Effective Date".
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Company Name: Shenzhen Hanghongda Technology Co., Ltd. Privacy & Compliance Email: hhdlink2026@gmail.com Official Website: www.hhdlink.com